About WXO
WXO is a fast-growing startup with members in more than 50 countries. We help leaders in the Experience Economy connect, learn and build better businesses.
We are a small, ambitious team focused on delivering value for members, improving how we work and building a financially sustainable company.
The Role
We are looking for a smart, proactive and highly organised graduate to become a key part of WXO’s operations.
You will work closely with our CEO, Growth Marketing Lead, Head of Content and external partners. This is a broad startup role for someone who enjoys solving problems, learning quickly and taking ownership.
One day you might analyse member engagement; the next, improve a process, resolve a customer issue, publish content, support an event or research a new opportunity.
What You’ll Do
Operations
- Run core daily and weekly processes
- Improve customer journeys and internal systems
- Manage databases, digital assets and content uploads
- Research new tools, partners and opportunities
- Solve a wide range of business challenges
Member Success
- Act as a first point of contact for members
- Answer questions and resolve issues quickly
- Build strong relationships and understand member needs
- Improve onboarding, engagement, retention and renewal
- Combine thoughtful automation with personal support
Marketing, Content & Events
- Publish website and LinkedIn content
- Support social media and member communications
- Analyse performance and identify improvements
- Help deliver WXO Campfires, London Experience Week 2026 and other events
What We’re Looking For
You may be a recent graduate or early in your career.
A degree from a top university is preferred but not essential.
You are likely to be:
- Highly organised and detail-oriented
- Curious, analytical and quick to learn
- A strong written communicator
- Comfortable speaking with customers
- Resourceful and proactive
- Able to move between strategic, creative and operational work
- Motivated by ownership and measurable results
- Comfortable working in an early-stage company where priorities evolve
You will enjoy figuring things out, especially when there is no existing playbook.
What Success Looks Like
You will:
- Become a trusted point of contact for members
- Take ownership of important projects
- Keep work moving through clear communication
- Make our operations simpler and more effective
- Improve member engagement, satisfaction and retention
- Contribute directly to WXO’s growth
Working at WXO
We work normal office hours, with flexibility when you need to adjust your day for appointments or other commitments.
You will also attend selected online and in-person events, including:
* WXO Campfires on Wednesdays, 5:45–7:15pm UK time
* Occasional evening events
How to Apply
Applications close on 20 July, although we may close the role earlier if we find the right candidate.
Email [email protected] with:
1. Your CV
2. Evidence that you are a sharp problem-solver
3. An example of how you learn quickly
4. An example of perseverance towards a long-term goal
Use the exact subject line: Yellow Berries Yell Better
Applications without this subject line will not be considered.