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I help leaders and organisations deliver experiences for profit, delight and transformation
Most of my career worked on European and global experience programmes brands like Lexus, Vodafone, Philips, ING/NN, Mercedes, Coca Cola, Grant Thornton, Bordeaux Wines and a dozen others. With my teams, we proudly influenced the experience of over half a billion customers and 350,000 employees worldwide. Along the way, we’ve created hundreds of millions in value, and even more smiles.
Nowadays, I help leaders and organisation imagine and implement the experiences their business should offer tomorrow. Experiences that drive profit, trigger delight, and also transform their customers, their employees, their shareholders and perhaps a small part of the world.