This video is from an IRL Campfire at the home of WXO member Pixel Artworks.
WXO Campfires are usually digital, but they have the same collegiate atmosphere and collaborative energy.

Join The Leaders Of The Experience Revolution

Join the WXO, and you’ll be joining the leaders of the Experience Revolution at Campfires, at PlayLabs, and in our private, members-only network site.

The WXO has now run over 200 weekly virtual Campfire sessions to champion and challenge the pioneers at the forefront of this revolution.

Some of the world’s greatest thinkers in experience, including neuroscientists, directors, behavioural psychologists, CEOs, authors, investors, academics, technologists and beyond have shared their insights for our 700+ Members in 39 countries to dismantle and debate.

When you become a WXO Member, you’ll get full access to live and on-demand Campfires that will allow you to:

CONNECT with Experience Economy experts and strengthen your place in the experience community

LEARN how to stage more successful, profitable, and sustainable experiences

DISCOVER radical ideas about the Art, Science, Business, and Future of experiences – and share your own

LEAD the next stage of the Experience Revolution

What Should I Expect?

We’ve designed 6 types of Campfire to best showcase emerging trends and insights from across the Experience Economy, and invite collaboration and connection. Here’s what to expect when you join us.

1. Techniques & Frameworks

Techniques & Frameworks often – but not always – are insights from an experience design professional sharing emerging research that suggests directions for experience design. They might apply to a specific sector, multiple sectors, or all sectors. However, even if they appear to only apply to one sector, we try to abstract them to see how they might be applied elsewhere.

2. Principles

These are top-level principles that can apply to all experiences across all sectors of the Experience Economy. Some might be obvious; some might be overlooked.

3. Tools

Tools are where experience designers share the specific ways in which they design great experiences. They might not apply in every situation, but all add ammo to your arsenal that can be deployed in the appropriate places. Because the more tools we have – and the more precise and calibrated they are – the more likely that we’ll be able to build better experiences.

4. Case Study

Real-world examples of how any of the above had an impact on how an experience was designed. Case Studies are where we get our hands dirty!

5. Open Mic

Rather than being led by a specific experience expert, on Open Mic nights we throw the floor open to members – to share their passion projects, challenges, or workshop solutions to a specific problem.

6. Deep Dive

These are special-edition, longer sessions that delve into a particular subject, often taking the form of a multi-part session or workshop series.

Who Will You Meet?

The ever-expanding WXO community currently includes over 700 Members in more than 39 countries worldwide. When you join us, you’ll meet experts from all experience sectors and from organisations including:

What Do Experience Experts Think?

Who’s Speaking This Season?

Season 11 of the WXO Campfires runs from September to December 2024.

Here’s a preview of who and what we’ve got lined up. To be first to know which experience hot topics are up this week, sign up to the WXO Newsletter today.

Immersive Storytelling For Real & Imagined Worlds

Margaret Kerrison, Immersive Storyteller

The Value Of Ordinary Experiences

Brian Hill, XD Professor, & Ida Benedetto, Design Strategist

The Future Of Immersive As A Standalone Industry

Ana Brzezińska, Immersive Curator

Make Your Audience The Main Character With RFID

Brett Bagenstose, Baron of Pixels, NeoPangea

Experience As Medicine

Ramy Elnagar & Tom Middleton, Co-Founders, White Mirror

How To Win Pitches And Influence People

Nancy Duncan, Experience Designer & Creative Consultant

Who Spoke In Previous Seasons?

Over 10 seasons we’ve welcomed iconoclast storytellers, digital pioneers, costume designers, operations masterminds, CEOs, magicians, professors and performers, on topics from making money to making merch, designing for inclusion to designing for superfans.

Below are a few previous speakers. You can also browse top takeaways from the full archive of WXO Campfire Reports here.

From Ramble To Rumble: Turn Your Idea Into A Business

Les Seddon-Brown, Rematch

Transformation Trailblazers

Joe Pine, author

How To Design Glimmers

Deb Dana, clinician & consultant

Data To Shape, Enforce & Enhance Experience Design

Ben Witten, placer.ai
Matthew Cross, OE Experiences

Wellbeing 2.0: Leading the Movement

Michael Gunawan, LiveLife

How Commercial & Creative Combine For Sustainable LBE

Donnacadh O’Briain, story architect
Michael Collins, Leisure Development Partners

What It Takes To Build A World

Graham MacVoy, Wake The Tiger

How To Make Your Merch Memorable

Becky Bevan, Secret Cinema

How To Craft Digital Experiences That Move People

Leigh Sachwitz, flora&faunavisions

How To Increase Belonging

Naomi Clare Crellin, Storycraft Lab

The Latin Approach To Experience Design

Miguel Melgarejo, COCOLAB International

The Immersive Theatre Of Learning

Bernd Gibson, Learning Experience Designer

Experience Design: A Participatory Manifesto

Abraham Burickson,
Odyssey Works

Somatic Practice
For Performers

Marissa Nielsen-Pincus,
Third Rail Projects

The Business Case For Competitive Socializing

Kevin Williams,
Spider Entertainment

Can We Create Intimacy & Vulnerability Through XR?

Whitton Frank,
Ferryman Collective

Lore, Simulacra & AI: Extending Mobile Games IRL

Kali Heitholt,
Jack Morton International

How To Design Experiences For Fans & Superfans

Mike Monello, Campfire

Join Us

Ready to join fellow expert experience creators from 39+ different countries as we lead the Experience Revolution forward?

Register your interest in joining WXO Campfires:

Immersive Storytelling For Real & Imagined Worlds

Margaret Kerrison, Immersive Storyteller & Author

Immersive storytelling places the visitor at the heart of the narrative, turning passive audiences into active participants. Margaret, a creative lead and former Imagineer, explores the art of bringing stories to life in her acclaimed books, “Immersive Storytelling for Real and Imagined Worlds” and “Narrative Placemaking for People, Play, and Purpose.” 

Drawing on her extensive experience, Margaret will offer invaluable insights and practical tools like The S.T.O.R.Y. Method and the ISQ Wheel. She’ll guide you from the spark of inspiration to the creation of fully realized worlds, and impart how to transform an idea into an immersive experience that captivates and engages.

The Value Of Ordinary Experiences

Brian Hill, XD Professor, BYU, & Ida Benedetto, Design Strategist

We’re all in thrall to extraordinary experiences – but “ordinary experiences” are often overlooked. 

Leisure research reveals that family connection and coping are built on “core activities” (ordinary experiences) and balance activities (extraordinary experiences). Both are important to building bonds, but the most important are actually the core activities.

In a continuation of their conversation at this year’s World Experience Summit, Brian & Ida will discuss the importance of evidence-based design in creating meaningful experiences and the importance of grounding creativity in evidence, applying some of their insights into extraordinary, transformative experiences to those that we go through every day.

 

The Future Of Immersive Experiences As A Standalone Industry

Ana Brzezińska, Immersive Curator

Has the word “immersive” been compromised?

Wobbly projection mapping and pop-up attractions have caught the public’s attention, but do they truly represent what the immersive industry has to offer?

Are we already facing ‘immersive-washing,’ or is this just a temporary craze? Or is there another way…?

Ana Brzezinska is a Polish-French-American curator and producer specialising in digital and emerging formats, with a focus on AR/MR/VR technologies. She’s also Immersive Curator for Tribeca Festival and was responsible for delivering Tribeca Immersive 2024, an in-competition section for spatial and digital storytelling considered one of the most prestigious in the world.

Using learnings from the experience, Ana will explore what steps are needed to evolve immersive media from an emerging field into a recognised creative discipline, independent of traditional arts and media sectors.

She’ll discuss audience development and its role in shaping the future of immersive experiences, the challenges of designing for large-scale, open immersive venues, and the fostering of new creative formats like spatial sound.

Make Your Audience The Main Character With RFID

Make Your Audience The Main Character With RFID

Implementing accessibility, personalization, and localization can be a pain point. It’s expensive. It’s hard. But what if it doesn’t have to be? What if we could personalize, localize, and make exhibits more accessible without any friction for the visitor?

NeoPangea’s Emmy-nominated work for clients including Disney, National Geographic, Paramount, McCormick & Company, NBCU, Smithsonian, Hershey’s and many more make it one to watch in the immersive space. They asked, what if RFID could be used to create custom exhibits and make attractions that transform the visitor experience? What if it could magically bring exhibits and attractions to life? And what if, at the same time, we could use the same RFID tech to simplify your team’s life a little?

You’ll learn how Harry Potter: The Exhibition personalized the visitor experience without any friction for the visitor using RFID tech, diving into the storytelling beats and technology integrations throughout the experience. You’ll also get an overview of the technology that allows RFID to invisibly enable personalization, what challenges RFID can solve for your visitors and staff, and see a prototype that turned a client’s $200,000 accessibility challenge into a $200 solution.

Experience As Medicine

Ramy Elnagar & Tom Middleton, Co-Founders, White Mirror

In an ever-evolving wellness landscape, the fusion of arts, technology, and sensory sciences introduces a transformative therapeutic approach: Experience as Medicine. 

Founded upon empathetic, salutogenic, ethical, and inclusive design principles, Ramy & Tom will examine the new wellness paradigms emerging from global behavioral shifts and commercial demands, emphasizing the role of neuroaesthetics in designing environments that offer profound mental and physical health benefits and illustrating how art and technology converge to enhance wellbeing. 

White Mirror’s work includes developing digital therapeutics, from Unicorn mindfulness apps to XR platforms, and creating large-scale immersive experiences that foster connection and collective healing. By establishing interdisciplinary Experience Labs, they bring together artists, scientists, and technologists to design products that transform every interaction into an opportunity for physical, mental and emotional wellbeing.

 

How To Win Pitches And Influence People

Nancy Duncan, Experience Designer & Creative Consultant

Want to win 80% of your pitches? Nancy wins 80% of hers, having secured work for Meta, Google, Diageo, Samsung, Adidas, and Porsche, among other big hitters. This session on how to do the same was one of the most in demand at our 2024 Summit, so we’re thrilled to welcome Nancy back to our Campfire.

She’ll share the secrets of her structured yet flexible approach to help you win more often and make more money. You’ll learn just how important team chemistry, budget & execution, understanding the brief, creativity & innovation, and the presentation itself are when it comes to getting your pitch over the line. 

Les Seddon-Brown

CEO, Rematch

Hear from the team behind Rumble in the Jungle Rematch, the immersive 2023 London experience that transported audiences back to Muhammad Ali and George Foreman’s epic 1974 clash in Zaire.

Learn how they combined theatre, sport and tech to evoke the sights, sounds and smells of the capital Kinshasa – as well as what they learned from the bumps and hurdles along the way.

Joe Pine

Experience Economy Godfather

An author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike, Pine not only coined the term “Experience Economy”, he wrote the book on it, too. Runs management advisory firm Strategic Horizons with his co-author, Jim Gilmore.

He’ll talk about his latest work on Transformation and how to apply it to your own experiences.

Deb Dana

Clinician and consultant

“Triggers” are widely understood – but few people know about their opposite, “glimmers”. These are small moments that spark joy or peace, which can help cue our nervous system to feel safe or calm.

Deb Dana, a licensed clinical social worker who specialises in complex trauma, coined the term in her 2018 book The Polyvagal Theory in Therapy. Hear how you might design for them in your next experience.

Ben Witten

Head of Real Estate Strategy, Placer.AI

How can you mitigate risk by using data to shape, enforce and enhance your experience design?

Join Witten and Matthew Cross of OE Experiences as they explain how to use Placer.AI to vet attendance and visitation, understand the current demographics of a location, understand local and regional marketing, and provide confidence for investors.

Michael Gunawan

Event & Experience Designer, LiveLife

Join immersive event designer Michael Gunawan in an interactive session that will help guide people on a wellbeing journey to find the HERO: Hope, Efficacy, Resilience, Optimism. A science-based approach meets ancient wisdom.

Donnacadh O’Briain

Creative Director & Story Architect

How does commercial inform, inspire, and change the creative of an experience?

Join O’Briain and Michael Collins of Leisure Development Partners as they unpack this crucial relationship using examples from past projects they’ve worked on.

Graham MacVoy

Co-Founder & MD, Wake The Tiger

The inspirational – and refreshingly honest! – story of the “British Meow Wolf”.

After welcoming more than 250,000 visitors, they’ve now secured £2million more in funding and are expanding.

Becky Bevan

Former Head of Creative Apparel and Merchandise, Secret Cinema

Merch can enhance your audience’s experience, build brand and social engagement and ultimately provide an impactful income stream for your event.

In a world where ancillary income is vital to any business, learn how to create truly covetable, creative and quality products that your audience will love.

Leigh Sachwitz

Founder & Principal, flora&faunavisions

New design tools and tech toys are allowing experience designers to paint in colours previously unimagined.

Learn how to create stunning interdisciplinary experiences that respond to and move with audiences, from a creator making magic on four continents.

Naomi Clare Crellin

Founder & CEO, Storycraft Labs

Belonging is a core human emotion and should be at the base of all experiences we create.

This project with Google’s Experience Institute explores how we might get there.

Miguel Melgarejo

Director of Strategy, COCOLAB International

Ever been to Día de los Muertos? What can we learn from this phenomenal fiesta, and the Latin American approach to creating experiences?

Discover how to make more meaningful cultural experiences for locals and foreigners, with LatAm lessons from a Mexican experience pioneer.

Bernd Gibson

Learning Experience Designer

Helps learners adapt to new cultural environments by staging challenging immersive learning experiences.

Catch them: exploring how to take a deep dive into your own culture and slip into the cultural skin of a stranger.

Abraham Burickson

Author, Experience Designer, and Director, Odyssey Works

What does it mean to design experiences? Traditional design practices invite us to design things, and to use those things to solve problems. But experience is not a problem; it is life.

Experience designers engage with unpredictability and the unknown, partnering with their audiences to generate possibility and relationality.

Burickson will talk about how to create worlds, craft narratives that leave the page and enter people’s lives, and structure transformation.

Marissa Nielsen-Pincus

Associate Artistic Director, Third Rail Projects

Nielsen-Pincus is a certified Body-Mind Centering® Practitioner, Somatic Movement Educator, and Somatic Movement Therapist. She is also a founding member of Third Rail Projects, performing and generating work since 2001.

In immersive theater, where connecting to an audiences’ experience is the driving force behind the narrative, it’s even more important that the culture of storytelling and interaction design be rooted in an embodiment perspective. Here, where we can celebrate all of the wisdom that our somatic intelligence has to offer.

Kevin Williams

Co-Founder & Technology Director, Spider Entertainment

Escape room Escape Hunt floated on London’s Alternative Investment Market for £14m in 2016. Compare that starter price to a competitive socializing venue: the original Swingers in London cost £500,000 to create.

Competitive socializing venues require more upfront cost, and therefore higher risk – but they’re worth it, because the returns are much higher. Competitive socializing brings in higher level investors, generates much higher revenue – and leads to higher valuations.

Williams, who some say coined the term in his weekly newsletter The Stinger, and who continues to report on competitive socializing trends and developments for the WXO and beyond, will share the latest on this exciting sector of the Experience Economy.

Whitton Frank

Producer & Performer, Ferryman Collective

Ferryman Collective creates live theatre in the virtual space to truly bring people into the story. They produce award-winning, hour-long immersive and heavily interactive shows for people and with performers from all over the world, which people can attend from home.

One of VR’s greatest assets is that people have the ability to truly connect with each other in a meaningful way that feels real and wonderful. Frank seeks to use these assets to preserve and amplify these feelings through the magic of theatrical performance in the virtual space.

Participants experience the beauty and wonder of the virtual world with intimacy, connection and emotional resonance, in an experience they can all share by helping, talking and being a little vulnerable. When we put this all together, what emerges is an experience that combines the best parts of film, theater, video games, and virtual reality itself.

Kali Heitholt

Creative Director, Jack Morton International

Heitholt oversaw the IRL experience earlier this spring that opened the mansion from the popular mobile game Merge Mansion. Her team crafted a mystery so intriguing that the world’s best detectives and celebrity sleuths had to find out for themselves what was going on inside these walls.

Bringing together experts in the field of immersive theatre and world building, JFI Productions and Scout Expeditions, Heitholt built a truly magical experience that let fans into the universe of a cozy mobile game.

The team also used Midjourney and ChatGPT to help create the depth of detail needed to bring the mobile world to life. In this Case Study Campfire, hear how they did it without compromising human creativity, designing a world of IP alongside the creators of the original game.

Mike Monello

Co-Founder & Creative Director, Campfire

In this Case Study Campfire, founder and creative director Mike Monello shared how they won both brand and fan love in The Street of Immortality, a fan experience designed for San Diego Comic-Con 2023. Fans were invited to explore an authentic recreation of turn-of-the-century New Orleans Storyville as seen in Anne Rice’s Interview with the Vampire.

On their journey into this mysterious storyworld, fans collected exclusive souvenirs and limited-edition premiums, including “The Elixir of Immortality,” in an enthralling tasting experience inside a hidden speakeasy. With a sold-out ticket run, fans voted it “The Best Offsite at San Diego Comic-Con 2023”.